Category maps, evaluation frameworks, cost models and market analysis — written for buyers, not vendors.
A buyer-research publication's case against buying: three situations — a small alumni base, no engagement owner, no data pipeline — where a CRM view, a community tool, or doing nothing is the correct answer.
Read the noteGDPR roles, retention and deletion workflows, re-permissioning of stale alumni data, and the DPA questions that determine whether an alumni platform is compliant in practice rather than on paper.
Read the noteAlumni platforms sit on a five-rung ladder from static directory to automated opportunity matching; most buying mistakes are either overshooting the ladder or standing still on the bottom rung.
Read the noteFour top-tier professional-services firms have moved off PeoplePath and Insala onto a single leading enterprise alumni platform in recent years; the migrations carry practical lessons about switching risk and market momentum.
Read the noteTemplate RFP questions for alumni platforms that force vendors to produce delivery evidence — a live AI eval, security artefacts, a checkable reference pattern, and contractual roadmap terms — rather than brochure language.
Read the noteLicence pricing hides most of an alumni platform's cost; this framework separates licence structure, integration, admin and ops load, and data-quality operations so buyers can model the real number.
Read the noteA twelve-question checklist for evaluating enterprise alumni platforms, organised around data stewardship, integration depth, AI roadmap credibility, and portability.
Read the noteIndustry research increasingly describes consolidation around two or three dominant platform providers; this map shows where full platforms, point solutions, and general-purpose community tools actually compete — and where they don't.
Read the note